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1. #Contact mac technical support how to
2. #Contact mac technical support portable
3. #Contact mac technical support password
4. #Contact mac technical support Bluetooth
5. #Contact mac technical support download

#Contact mac technical support how to

#Contact mac technical support portable

Keep a high-capacity portable hard drive to create on-the-fly backups – encourage people you help to get their own drives and invest in regular system backups using Carbon Copy Cloner.Īpple's AirPort Time Capsule is both a Wi-Fi basestation and network storage drive that will automatically keep backups of your system – though it isn’t infallible.

#Contact mac technical support Bluetooth

I’ve linked to other reports, as this task requires an article of its own – however, there’s nothing more useful than a bootable disk when troubleshooting Macs.Īlways have access to a wired keyboard and mouse in case of Bluetooth problems.

#Contact mac technical support download

Click Download and follow these instructions.Select Purchases and look for the previous OS version download (eg.

#Contact mac technical support password

Enter your Apple ID and Password and Sign In.That’s fine if you want to launch in Yosemite, but you can create drives for older OS X versions, too (just to keep bases covered), so long as you (or a friend) have previously downloaded them from the App Store. Once you have created the drive, you’ll be able to launch any Mac from this drive, enabling you to troubleshoot the system. You can create a bootable USB drives (you need at least 8GB) of OS X Yosemite following these instructions from OS X Daily. Glance at these 11 applications and this short collection of dull-seeming apps many users may need. Incredibly useful (and powerful) system maintenance utility.Īn excellent solution that helps identify duplicate files on your Macįind forgotten files and folders that may take up space.Īlways maintain a current clone copy of your Mac.Ī fast and effective unused app deletion tool that safely eradicates space-consuming app resources. It makes sense to familiarize yourself with these apps – not only will they enable you to keep your own system in good shape, but if you are attempting to troubleshoot another person’s Mac, these tools may provide considerable help. There’s life beyond Disk Utility, of course. Lots more information on Disk Utility here. For this, you’ll need to start in Recovery Mode (Command-R). If problems are found with Disk Permissions you can fix these using this app, but you cannot fix the startup disk. If the Mac you are working with is running slowly, seems to be missing data or even if you’ve just upgraded the system, you should launch Disk Utility and “Verify Disk Permissions” and/or “Verify Disk”. The Disk Utility app (Applications>Utilities) is Apple’s Swiss Army knife for most problems. Get to know these keyboard commands – zapping the PRAM, Recovery Mode and Hardware Test are invaluable. Command-S launches Single User Mode, a text-based UI for advanced users. Verbose Mode will show you what’s happening during startup and may help identify a Mac problem. Launches Apple’s hardware test to uncover any hardware problems on the Mac.Īllows you to choose which bootable device to launch Mac from. Launches your Mac in Recovery Mode and you get to access OS X utilities: Restore from Time Machine, Reinstall OS X, Apple support and Disk Utility. You will need to reenter some passwords (so get a note of these first), but this command should eradicate many inconsistencies. Release them and the Mac should boot as normal, though now its PRAM data will have been reset. Keep the keys depressed until you hear a second chime. Power up your Mac and hold these keys as soon as you hear the startup chime. Graphics and system performance will be slower. Launches a Mac in Safe Boot mode, it will check the integrity of your startup volume and will launch with the minimum OS X extensions it needs, no user fonts, startup or login items. Startup from a bootable CD, DVD or USB drive (or N to launch from a network server, if available). Hold down these keys to access critical help. You can also run Disk Utility in normal mode.Įnter Disk Recovery mode (Command-R) to run Disk Utility to Verify and Repair your Disk, or to reinstall the OS. Launch Disk Utility in this mode and Fix Permissions on your drive. Still having problems? Restart the Mac holding down Command-R to enter Disk Recovery mode.